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Lesson 2 of 3 published · 10 min · Updated 20 Sept 2026

Knowing your audience

Build a practical audience profile.

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Learning objectives

  • Write a one-page audience profile

Tutorial

Strong marketing starts with a clear picture of who you serve, what they need, and where they spend time online.

Write a one-page profile covering goals, frustrations, questions they search for, and the content formats they prefer.

Step-by-step

  1. 1Interview two real customers or peers
  2. 2Record their exact words
  3. 3Fill in the Audience Profile Worksheet
  4. 4Share it with a colleague for feedback

Downloads & resources

Assignment

Complete the worksheet for a business you know.

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